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Keystone

Metropolitan Regional Information Systems (MRIS), Rockville, MD

Client Profile

Metropolitan Regional Information Systems, Inc. (MRIS) operates the largest online real estate network in the United States, providing services to over 40,000 licensed agents, brokers, and appraisers in Maryland, Virginia, Pennsylvania, West Virginia, Delaware, and the District of Columbia.

The Challenge

Given the Cornerstone application, MRIS next planned for a web-based front-end that would be used by its customers for entering, editing, and maintaining real estate MLS listings. The underlying capabilities of Cornerstone, supporting many thousands of users in a 24/7/365 environment, had to be delivered via a robust, reliable, and scalable application: Keystone.

Solution Highlights

We developed Keystone completely using KnowledgeFrame, building a comprehensive web-based interface that is currently used by over 43,000 realtors, with over 9,000 underlying business rules. A real-time link to Microsoft’s MapPoint service provides interactive map searches and geomatic coding capabilities. End user response has been overwhelmingly positive, and adoption rate for the new system has been faster than the most optimistic forecasts. The decrease in Technical Support demands (owing to the low technology profile, pure web architecture) and increase in data quality (a reduction in after-the-fact error corrections) has brought significant savings to MRIS and increased satisfaction for its customer base..

Technologies Used

Keystone is written entirely in KnowledgeFrame and uses the SOAP web services protocol to communicate in real time to Microsoft’s MapPoint service.

Keystone: The robust, reliable, and scalable web-based front end to Cornerstone.

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